Terms and conditions - B2B Sales
@ Natural Materials Unlimited
- All orders are subject to 50% prepayment, another 50% is payed before shipping.
- All payments have to be made to NMU/Hempsy bank account. The account details are provided when the order is placed (depend on the currency)
- Items that have been not picked up or returned are subject to 20% fee + shipping costs.
- Minimum order quantity for a single order is 40 pcs. For smaller orders retail prices apply.
- Prices given in all rate cards may change. Current rates are always provided for actual orders.
- Shipping costs are not included in Hempsy rate cards and are calculated individually, on the basis of the order volume / structure.
- Slight differences in product fiber are a result of natural fibers being used for the productions. Such slight differences are not subject to returns.
- All Hempsy products are not coloured. Dying is possible upon request. We use natural / eco dye.
- Our products can also be white-labeled and produced with your logo / graphics. The price of such branded products is derived on an individual basis, depending on the size and specifications of the logo.
- Special or big orders may take longer to be manufactured. This may take 6-8 weeks, depending on the size/complexity of the order and availability of raw materials. Please take this into account when placing your order.
- All Hempsy products are hand-made and thus the actual sizes may vary slightly from the descriptions in our catalog.
- All prices in Hempsy catalogs / rate cards are NET PRICES.
- Custom made orders are possible. Quote is made, based on quantity and materials.
- If you wish to receive a VAT invoice - please kindly provide all the details, including your TAX ID number when placing your order.
Please contact us with any questions at: